Delivery policy

a. All PRODUCTS purchased will be delivered to the address indicated by the CUSTOMER when completing the purchase form.

b. Delivery of the PRODUCTS presupposes advance or simultaneous payment, depending on the applicable payment method.

c. The deadline for delivery of the PRODUCTS is informed during the purchase procedure and is counted in working days. Product deliveries are made from Monday to Friday, from 9am to 6pm, depending on the transport company contracted and its route, as well as the shipping method selected.

d. The CUSTOMER must check the packaging at the time of delivery by the transport company. If it is damaged, the CUSTOMER must immediately complain to the carrier.

e. It is essential that the CUSTOMER or a person authorized by the CUSTOMER, of legal age and accompanied by identification, is present at the registered address to receive the goods and sign the delivery protocol.

f. The delivery time informed during the PRODUCT purchase procedure takes into account stock, the place of delivery, the process of issuing the respective invoice or other fiscally accepted document to accompany the goods, and the product's preparation time. AMCubed sends an e-mail alert to the CUSTOMER as soon as the product is ready to be dispatched.

g. Shipping costs are calculated on the basis of the place of delivery, weight, and dimensions of the PRODUCT.

h. AMCubed does not authorize the transport company to open the PRODUCT's packaging, carry out installation or maintenance of the PRODUCTS, deliver to an address other than that stated on the order form, and/or deliver to minors or those without identification documents.